American Express Lounge

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Reviews of American Express Lounge

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  Ryan Watts Added February 07, 2018

  ★ ★ ☆ ☆ ☆
  Food selection is limited and not high quality. Couches were dirty. Service wasn't great either.
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  A Johnson Added January 21, 2018

  ★ ★ ★ ★ ☆
  Small lounge. Chairs are okay, but not meant for long term lounging. The breakfast was light and constantly refreshed. This lounge shares the showers with the Delta Sky Team lounge. The showers were very cleaned with fresh toiletries and towels....the perfect set up after 19 hours of flying and waiting for next flight. The staff was very helpful and friendly towards me.
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  T M Added November 19, 2017

  ★ ☆ ☆ ☆ ☆
  At the start, there was no welcoming smile but just annoying, frustrated face with no greeting. Before receiving my card, she asked me if I wan to look around inside the lounge. As I wanted to rest there no need for an inspection so I asked her back and she explained it was almost full. I could understand why she was not unable to provide more information with polite manner. The staff members inside the lounge was also rude and not professional attitude. When I asked for a glass of wine, the person gave me unfriendly look and when he served a glass, not looking at me but kept talking with his colleague. This was very unpleasant experience at the beginning of my holiday. The lounge was not clean and kids were running around as well. Unbelievable that this was limited access by the certain type of Amex members.

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