Europecar

Establishment and car rental at Australia, Mascot, NSW 2020, Australia. Here you will find detailed information about Europecar: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Contact Information

Categories:
Establishment   Car rental  

Address:
Australia
Mascot
NSW 2020
Australia
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Reviews of Europecar

  •  
    Mariana Wolfovitch Ferreira sales Added July 13, 2023
    The guy who did my reservation on Friday 09/06 morning, was quite rude, talking very fast like he was in a rush and wanted to leave work soon. With no patient at all. He didn’t say that it would have a cost to add the second driver to the booking. Very bad customer service, he needs more training. Or maybe change his job just to do computer stuff and not talk to customers.
  •  
    Tawla Added July 05, 2023
    DO NOT USE
    Was charged for refueling when in fact I had returned the car with a full tank. Furthermore, as a result of the reviews I read online from other customers I insisted the attendant check the car before taking the keys back. He did and agreed everything was in order. A week later my credit card was charged for refueling.
    After disputing the charges and providing evidence my fee was refunded but nonetheless it seems this company has a reputation of falsely charging customers for refueling.
  •  
    Mohamed Elsayed Added July 01, 2023
    This was the worst experience I ever had renting a car I wish there were less stars. It all started when we landed & found out that our In terminal rental, that we paid premium prices for was now a 15minute shuttle bus away. To top it off the shuttle bus was cramped & we had no area to store our Luggage, then we had our luggage taken by another passenger as they were confused which meant we had to go back & get our luggage from a previous drop off point. The hire car we were given was also on its way out. The best part of the entire rental was returning it.
  •  
    David Metcalfe Added June 30, 2023
    I'm giving 5 stars because of the car a Ford pumma,wat a great little car lovely to drive and excellent on fuel!!! You cannot get hire cars from airport and they are saying it will be another 3years before they are back there you have to get a shuttle bus i wished flight centre new this!!!! I've had $40 taken out of account with no explanation as to why,we washed and vacuumed and filled up car and still haven't got my deposit back!!! Dave.
  •  
    Ben Graves Added June 28, 2023
    I recently had a dreadful experience with Europcar, and I would give them negative one star if I could. My experience was nothing short of a nightmare.

    Upon arrival at the usual location, I found it to be under renovation. Instead of informing me beforehand, I was simply instructed to take a bus to their temporary location. Upon arriving at the temporary location, I was informed that I had to complete contract and paperwork at T2, which was incredibly frustrating and inconvenient as I had to spend a whole bus trip back to the terminal. A person and signage telling people what they need to do by helping people at one of Australia’s busiest airports is not too much to ask!

    To make matters worse, there was a complete lack of signage and customer support at the bus stops to guide me through the process. When I expressed my frustration, the staff made me feel as though it was my fault for not knowing the process beforehand. There wasn't even an apology or an attempt to show empathy or compassion for the inconvenience caused.

    Although the company is not responsible for the renovations, the lack of communication and customer service was astonishing. I will never consider hiring a car from Europcar again, and I strongly advise others to avoid this company at all costs.

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Questions & Answers

1. What is the phone number for Europecar

The phone number for Europecar is .

2. Where is Europecar located?

Europecar is located at Australia Mascot, NSW 2020.

3. Is there a primary contact for Europecar

You can contact Europecar by phone using number .

4. What is the web address (URL) for Europecar

The website for Europecar is .